Dear Mr Tesco,
Is there any chance you could just for once get it right? I told you I moved house – remember? I changed my address online and everything so you could send me my clubcard vouchers so I could save money on my shopping.
And do you remember that your system failed to update anything and my vouchers were sent to my old address? So I did it again and STILL you got it wrong?
I actually spoke to a human being about a couple of weeks ago and made them change it! And they offered me a £20 voucher to say sorry for getting the address thing wrong.
Mr Tesco, do you remember what happened next? That’s right to sent the ‘wrong address’ apology to guess what……. THE WRONG ADDRESS!
Seriously if you’re going to cock it up, that’s the way to do it! I raise my hat to you!
And just to add to my rant, when I called you to tell you I am greeted with firstly a child who genuinely didn’t understand what I meant when I talked about irony and then a woman who offered the most insincere apology I’ve ever heard!
When she told me the previous call had full of
untruths lies about when my replacement vouchers would be arriving I could have started spitting nails. However I decided that this was a better form of anger management and wouldn’t involve blood pressure medication!
Sainsburys newest customer!